When can the LBIO collect?
The LBIO can take over collection when a number of conditions are met:
- Established amount — there is a court order or an official (notarial) agreement with a concrete maintenance amount.
- Payment arrears — the payer is in default; usually there are arrears within the last six months.
- Collection request — you submit a collection request to the LBIO and provide the supporting documents.
How does the collection process work?
- 1. Report the arrears — you report the arrears to the LBIO, enclosing the court order and your payment records.
- 2. Demand — the LBIO first gives the payer the chance to pay voluntarily, without surcharge.
- 3. Collection — if payment still fails, the LBIO takes over collection with a 15 % surcharge (minimum € 19), through attachment of earnings if needed.
- 4. Payment to you — the amounts collected are passed on to you.
What do you need to do yourself?
Make sure you have the order or agreement and clear payment records to hand. The LBIO will often ask you to send the payer a written demand for payment yourself first. Unsure whether the established amount still fits your current situation? Start with a free recalculation.
Frequently asked questions
When can the LBIO collect my maintenance?
When there is an established amount (order or agreement) and payment arrears, usually within the last six months. You submit a collection request to the LBIO.
What do I need to do beforehand?
Show that there is an established amount and arrears. You will often need to demand payment in writing yourself first. Keep your payment records and the order or agreement.
Can the LBIO collect old arrears?
Usually arrears from up to six months before the request, plus the current instalments. For very old claims a bailiff may be needed.